11-23-2011, 01:51 PM
ISLAMABAD: Pakistan Telecommunication Authority (PTA) has set up a Consumer Complaint Management Cell (CCMC), initiated dialogue and consultation with mobile operators to curb the transmission of undesired words through mobile SMS.
The authority has taken the initiative to resolve complaints received from customers regarding obnoxious calls and unwanted SMSs.
PTA formulated Promulgation of Protection from Spam, Unsolicited, Obnoxious and Fraudulent Communication Regulations 2009 and Telecom Consumer Protection Regulations.
The mobile operators have now highlighted certain implications to implement PTA directive. PTA has also received input from customers, government and other quarters on this issue.
The authority has taken the initiative to resolve complaints received from customers regarding obnoxious calls and unwanted SMSs.
PTA formulated Promulgation of Protection from Spam, Unsolicited, Obnoxious and Fraudulent Communication Regulations 2009 and Telecom Consumer Protection Regulations.
The mobile operators have now highlighted certain implications to implement PTA directive. PTA has also received input from customers, government and other quarters on this issue.